about-collision-center

About Our Collision Center

  • The first Toyota dealership in the country is now one of the newest and most modern dealerships
  • Our company, The C.A.R. Group, purchased the dealership from the Rose family in November 2001
  • We moved into our new beautiful facility in August 2007
  • Over half of our collision center employees have been with the company since its purchase. Many have worked at this location for 10, 15, even 20+ years
  • Toyota San Diego has the only on-site collision center in the county
  • We have exceeded the requirement to be a Toyota Certified Collision Center

Excellent Service

  • We track our cycle time to insure that repairs are completed in a timely manor - 8.4 day YTD
  • We use a third party vendor to track our CSI - 95.5% YTD
  • We perform quality control inspections at least three times throughout the repair process
  • All technicians are ICAR, ASE, or Toyota Certified
  • We have a Toyota Master technician performing all mechanical repairs
  • We were the only dealer in the Los Angeles region to be honored with the Toyota Collision Excellence award for 2008

Prepared for Growth

  • We currently have six work stalls available which would allow for adding three more technicians
  • We are plumbed and ready to add four additional Jolift in-stall frame straightening machines
  • We have the potential to repair 120 more vehicles per month
  • We are currently utilizing only 2/3 of our paint shop capacity
  • We have 60 dedicated Collision Center parking spaces with many more available when needed
  • We have an available workstation for a fifth estimator